FAQ | FREQUENTLY ASKED QUESTIONS


I have questions, who can I contact?
Email us at info@estelahn.com and a member of our team will get back to you ASAP.

How do I best care for my ESTELA swimsuit?
Taking proper care of your swimwear is easy and can ensure the longevity of your suit. We recommend hand washing your suit in lukewarm to cold water with a mild detergent. Do not let your suit soak in detergent for long periods of time as this can cause colors to fade. Lay your suit flat to dry. Do not put your suit in a dryer as this can damage the embroidery and fabric.

How can I stay updated?
Sign up for our newsletter! We’ll keep you posted with the latest news regarding our future collections, special offers, exclusive events & more.

Where else is ESTELA available?
You can purchase ESTELA swimsuits on entremoda.com

What are your payment options? Is it secure?
ESTELA is currently accepting orders using: Visa, Mastercard, American Express.

How can I purchase a gift card?
Click SHOP from the menu above and you can purchase a gift card ($25-$500 Denomination).

RETURN POLICY


Unworn and unwashed orders may be returned within 10 days of receipt for exchange or refund only with original tags and hygienic liner. Worn and washed items and final sale items cannot be exchanged or returned. ESTELA has full discretion in determining if the items are in their original condition when returned. Shipping costs are non-refundable. Return handling and return shipping costs are the responsibility of the customer.

To organize a return, please email info@estelahn.com to advise us on the return or exchange.

SHIPPING


At the moment we are only shipping within Honduras and to the United States. All US orders will be charged a $20 shipping fee. Shipping within Honduras is free of charge.

Depending on when we receive your order, your package will go out no later than the following business day unless otherwise noted. All orders placed after 2:00 PM on Friday will be shipped the following Monday.

If you have any inquiries or would like to shop from any other country please email info@estelahn.com